
Lifeline Service includes a monthly discount for basic phone charges. Individuals with low income households may meet the eligibility requirements for the Lifeline Service Program. The Tennessee Public Utility Commission (TPUC) along with United Communications strives to assist residential customers within its service area. Multi-line Business Accounts………….$3.00 per month ARC fee NEED HELP WITH YOUR PHONE BILL Single-line Business Accounts…………….$3.00 per month ARC fee Residential Line Accounts ………………….$0.00 per month ARC fee

The ARC fee cannot be charged to Lifeline customers. Overall, the ICC Reform is to facilitate a continued investment in the broadband infrastructure. The Access Recovery Charge is designed to recover increased network costs for access circuits used to provide service to customers. This multi-year transition fee is just one part of the Inter Carrier Compensation (ICC) Reform. The Access Recovery Charge or “ARC” is a gradual, measured, monthly charge adopted by the Federal Communications Commission (FCC). § 7-86-128 Senate Joint Resolution 836 (2020) ACCESS RECOVERY CHARGE For More Information visit Click on Revenue Help to search for answers or to submit an information request to one of our agents. Retailers of monthly communications services, including wireline, prepaid wireless, and non-prepaid wireless telecommunications services should begin collecting the new rate on sales of these services made on or after January 1, 2021.Īdditional information about the 911 surcharge may be found in Important Notice #17-05. of Revenue – Statewide 911 Surcharge Rate Increase: On March 24, 2020, the Tennessee General Assembly ratified the Tennessee Emergency Communications Board’s decision to increase the 911 surcharge rate.Įffective January 1, 2021, the statewide 911 surcharge rate will increase from $1.16 to $1.50. and to provide schools, libraries and healthcare facilities discounted communications services.įrom the Tennessee Dept. This FCC program is designed to help keep local service rates affordable for customers in all areas of the U.S.


The new FUSC rate is calculated by multiplying the FCC’s Universal Service contribution factor times your local service charges. The FUSC charge is applicable to interstate and international services and is listed as a separate line item on the bill. Notice of Change in FUSC Rate effective ApThe Federal Universal Service Charge (FUSC) rate will decrease from 32.6% to 29.0%.To request this on your account, please call our local business office at 1-80. FCC Truth-in-Billing (anti-cramming) Notice You can ask United Communications to block unauthorized charges from other billers from your United bill.Fiber-to-the- home Loop ( FTTH Loop): A Local Loop consisting entirely of fiber optic cable, whether dark or lit, and serving an End User’s Premises or, in the case of predominantly residential MDUs, a fiber optic cable, whether dark or lit, that extends to the multiunit Premises’ MPOE.Internet speeds may vary due to diverse factors and are not guaranteed. The fiber optic cable in a fiber-to-the curb Local Loop must connect to a copper distribution plant at a serving area interface from which every other copper distribution subloop also is not more than five-hundred (500) feet from the respective customer’s Premises.

Fiber-to-the- curb Loop ( FTTC Loop): A Local Loop consisting of fiber optic cable connecting to a copper distribution plant that is not more than five-hundred (500) feet from the customer’s Premises or, in the case of predominantly residential multiple dwelling units ( MDUs), not more than five-hundred (500) feet from the MDU’s minimum point of entry ( MPOE). Federal Universal Service Fund (FUSF): A fund administered by the Universal Service Administrative Company ( USAC) into which Telecommunications Carriers pay their FUSF contributions. Federal Universal Service Charge (FUSC). An End User charge that allows a Telecommunications Carrier to recover certain costs of its universal service contributions from its customers.
